Why AI Chatbots Work
24/7 availability. Instant responses. Consistent quality. Our clients see 60-80% of support queries handled without human intervention.
Platform Options
- Website Chat: Embed on your site. Best for lead qualification and FAQ handling.
- WhatsApp Business API: India is biggest WhatsApp market. Perfect for customer support and order tracking.
- Telegram Bot: Best for tech-savvy audiences and community management.
Building a Good Chatbot
- Start with your top 20 customer questions — automate these first.
- Use GPT-4 or Claude for natural conversation, not rigid decision trees.
- Always offer human handoff for complex issues.
- Train on your actual product docs and FAQs.
RioCloud builds custom AI chatbots using LLMs trained on your business data. Not template bots — intelligent agents.